Examining determinants of cross buying behaviour in retail banking
- Creator: Tung, Brian , Carlson, Jamie
- Resource Type: journal article
- Date: 2015
Six Sigma, quality management systems and the development of organisational learning capability: evidence from four business process outsourcing organisations in India
- Creator: Malik, Ashish , Blumenfeld, Stephen
- Resource Type: journal article
- Date: 2012